Hello Supercell, I’ve been emailing your support team for days about serious problems with my Hay Day account, but I haven’t received any response. First, I don’t have an in-game mailbox. While other players know about upcoming events in advance, I’ve been playing blindly for months. Second, my account has never had the option to watch ads. My friends earn rewards like red tickets and exclusive decorations, while I’ve missed out completely. They also reduce machine times through ads, but I can’t. The recent design event didn’t appear for me despite preparing for it, and this has destroyed my motivation. I feel unfairly disadvantaged and can’t enjoy the game anymore. Please resolve these issues and restore what I’ve missed.
I’ve been playing Hay Day on Android for about a month under the username #QL8JQL8RL, but I haven’t received any ads in my account at all. Meanwhile, my son’s account regularly shows ads, yet I haven’t seen a single one. Because of this, I’m missing out on free diamonds, rewards, and other in-game b...
I’m extremely frustrated with my Hay Day account, which was linked to Google Play, but now I simply can’t connect through it. I’ve been waiting endlessly, and nothing happens when I try to log in. To make matters worse, I even lost track of my Supercell ID, and the only option available is to link t...
While trying to link my Hay Day account to my Supercell ID, my account was unexpectedly locked. I followed the requested recovery process by providing all the necessary details, including my neighborhood name, in-game nickname, and other account information, but I never received any response from th...
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