I Face Deposit Delay on Superbet Causing Missed Live Bet and Lost Potential Winnings

On 12/08/2025 at 02:47, I deposited ₺250 into my Superbet account via bank transfer. However, the deposit was delayed for about 20 minutes. During this time, I contacted customer service through the website, but their only response was to “wait,” without offering any proactive solution or explanation for the delay. My username is O*.

Because of this deposit delay, I missed the live betting opportunity I had been waiting for, which could have resulted in ₺5,800 in potential winnings. This was an extremely frustrating experience, especially since I have never faced such an issue on this platform before.

I request that Superbet compensate me for the financial loss caused by this delay and take immediate action to ensure such problems do not happen again. I expect a prompt resolution and clear communication from their support team regarding this matter.