I booked a SunExpress flight from İzmir to Berlin, and with less than 24 hours before departure, I attempted to check in via both the website and the mobile app. However, despite entering all my details correctly, I kept receiving an "Element Not Found" error.
This issue is frustrating and unacceptable, as online check-in should be a simple process. Without the ability to check in, I risk facing airport check-in fees or other complications on the day of my flight.
I demand an immediate resolution to this problem and expect SunExpress to provide a working check-in system for its customers. This situation needs to be fixed urgently before my flight departs.
I’m flying with SunExpress, and my flight is less than 24 hours away. I’ve been trying to check in online, both through their official website and mobile app. However, every time I enter my correct passenger details, I receive an “Element Not Found” error. This issue has been persistent, and no matt...
I’ve been trying to complete my check-in with SunExpress Airlines ever since the check-in window opened, but both the website and the mobile app keep returning errors. I’ve entered all required information accurately and multiple times, yet I continue to receive the same technical error: “Element no...
As soon as online check-in opened—36 hours before my flight—I attempted to check in multiple times through both the SunExpress website and mobile app. Despite entering all required information correctly, the system kept throwing an error message: “Element not found.” Because of this repeated technic...
Our flight with SunExpress is tomorrow, but we are unable to complete the check-in process. Despite attempting to check in multiple times through both the website and the app, the system consistently shows an "Element not found" error, even though all required information has been entered correctly....
I tried to complete my online check-in for a SunExpress international-to-domestic flight a day before departure, but I repeatedly received an “Element Not Found” error. Despite entering all my details correctly and attempting multiple times, I couldn’t resolve the issue. This is incredibly frustrat...
Comments