On August 2, 2024, we had a SunExpress flight from Munich to Ankara. Upon arriving at Ankara airport, we discovered that all our luggage had been left at Munich airport. Many passengers, including myself, were left in a difficult situation with personal belongings missing.
This kind of repeated negligence from SunExpress is unacceptable. I’m frustrated and demand immediate information about the location of my luggage. If necessary, I will personally cover any costs to retrieve my luggage. I will never fly with SunExpress again. Shame on you!
On September 1, 2024, during SunExpress flight XQ715 from Munich to Ankara, all passengers' luggage was intentionally left behind in Munich by SunExpress staff. We were only informed that our luggage had not been loaded once the plane arrived in Ankara. This blatant disregard for passengers' belongi...
On September 1, 2024, at 11:10 AM, I took SunExpress flight XQ715 from Munich to Ankara. All passengers' luggage was left behind in Munich by SunExpress. When we arrived in Ankara, we waited a long time for our bags, only to be told by airport staff that they hadn't arrived. We were informed that Su...
On August 14, 2024, I was on Sunexpress flight XQ0715 from Munich to Ankara. First, we were boarded late, and then we were kept waiting on the plane, resulting in a total delay of 2 hours and 45 minutes before takeoff. When we finally arrived in Ankara, we were shocked to find that none of the check...
On July 31, 2024, during my Vienna-Ankara flight with SunExpress, my luggage containing items worth approximately $600 was lost. Another passenger on the same flight also lost their luggage. I immediately reported the issue at the Lost and Found Office at Esenboğa Airport and received a Lost Luggage...
I traveled with Sunexpress on flight XQ715 from Munich to Ankara on 14.08.2024. The plane departed with a delay of exactly 2.5 hours. Upon arrival in Ankara, we were informed that all passengers' luggage had remained in Munich. After a 2.5-hour delay, not receiving our baggage was really frustrating...
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