On September 1, 2024, at 11:10 AM, I took SunExpress flight XQ715 from Munich to Ankara. All passengers' luggage was left behind in Munich by SunExpress. When we arrived in Ankara, we waited a long time for our bags, only to be told by airport staff that they hadn't arrived. We were informed that SunExpress has been doing this frequently lately. SunExpress provided no information on when we might receive our luggage; airport staff mentioned it could even take up to a month! I'm appalled that SunExpress left all passengers' suitcases behind. I urgently demand that my luggage be delivered as soon as possible. My prescription medication is in my suitcase, and I only have enough for three days. SunExpress, you need to resolve this immediately.
On September 1, 2024, during SunExpress flight XQ715 from Munich to Ankara, all passengers' luggage was intentionally left behind in Munich by SunExpress staff. We were only informed that our luggage had not been loaded once the plane arrived in Ankara. This blatant disregard for passengers' belongi...
On July 23, 2024, we were booked on SunExpress flight XQ714 from Ankara to Munich, scheduled to depart at 08:00 AM and arrive at 10:10 AM. After spending the entire night preparing and going without sleep, we arrived at the airport only to learn that our 8 AM flight was rescheduled to 17:45 PM, and ...
On July 23, 2024, I was supposed to fly from Ankara-Esenboğa Airport to Munich on SunExpress flight XQ 714 (PNR no: WT863L) at 08:00 AM, but the flight was delayed, and we finally departed at 20:00 PM, landing in Munich at 23:30 PM. Despite this long delay, we did not lodge any complaints, as we jus...
On August 2, 2024, we had a SunExpress flight from Munich to Ankara. Upon arriving at Ankara airport, we discovered that all our luggage had been left at Munich airport. Many passengers, including myself, were left in a difficult situation with personal belongings missing. This kind of repeated neg...
On August 14, 2024, I was on Sunexpress flight XQ0715 from Munich to Ankara. First, we were boarded late, and then we were kept waiting on the plane, resulting in a total delay of 2 hours and 45 minutes before takeoff. When we finally arrived in Ankara, we were shocked to find that none of the check...
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