On December 20, 2024, I purchased a flight with booking number S583 from BRS to AYT, departing at 16:45 and arriving at 23:55, for €190. I would like to change this flight to the Birmingham to AYT flight on December 18, 2024, departing at 12:15, which currently costs ₤118. In other words, I am requesting to exchange a more expensive ticket for a cheaper one, with no additional charges. Currently, there are no seats available on the December 20 BRS-AYT flight, meaning this change would be beneficial for SunExpress. However, due to work commitments, I need to be in Turkey three days earlier. If you could assist me with this matter, I would be very grateful. I am not asking for any compensation for the price difference, making this a mutually advantageous change. I have spoken to customer service, but they are requesting a €70 ticket change fee. I am seeking your support to make this exchange without any additional costs.
The flight I purchased in December with the pnr number BFB2T5 Izmir - Amsterdam; the return date is May 28 and it overlaps with the second round of Tu...
I purchased a ticket from SunExpress on October 28, 2024, for a December 22, 2024, flight from Diyarbakır to Düsseldorf and a return flight on December 29, 2024. When I checked the price again on November 17, 2024, I saw that the fare had dropped by ₺2000. I contacted SunExpress to request a free c...
On August 3, 2024, I booked a ticket with Sunexpress for the Antalya-Skopje flight scheduled for 08:30 AM. Following this, I made a hotel reservation and rented a car to be picked up at 10:30 AM. Four days ago, I learned that the flight time was changed to 00:25 AM on the same date. As a result, I w...
I contacted SunExpress customer service on December 4, 2024, at 11:00 AM to reschedule my flights: Izmir-Berlin on December 7 (11:50 AM) and Berlin-Izmir on December 10. The agent informed me I could reschedule by upgrading to the Sun Classic package and paying an additional fee of around 300-400₺. ...
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