SunExpress Mishandled Ticket Change, No Response After 48 Hours
December 6, 2024 1:24 PM45
I contacted SunExpress customer service on December 4, 2024, at 11:00 AM to reschedule my flights: Izmir-Berlin on Decem...ber 7 (11:50 AM) and Berlin-Izmir on December 10. The agent informed me I could reschedule by upgrading to the Sun Classic package and paying an additional fee of around 300-400₺.