Geraldine

Member since August 2026

Complaints

Whimsey Forge SumSub ID Verification Fails, Blocking Withdrawal

August 13 1:38 AM7

I use the Whimsey Forge platform and my identity is being verified through SumSub. For about the third week of July, the... verification system on Whimsey Forge has repeatedly timed out and reported that it could not read my New York State‑issued ID. Because of this, I cannot complete verification and ...

Whimsey Forge SumSub ID Verification Fails, Blocking Withdrawal

Supported Complaints

Sumsub Blocks My KYC Verification and I Cannot Access My Funds

Timothy

Sumsub

February 4, 2025 9:43 AM328

While trying to confirm my account for a platform, I came across a major problem with Sumsub's KYC verifying procedure. ...My ID was effectively checked on my first try, but the facial recognition failed. The facial scan was confirmed when I attempted one more; but, this time the ID document was denied...