I was using the Sugo app on my iPhone, and today, without any warning or explanation, my account was hit with a device ban. My account has about 100,000 diamonds, and I have never violated any rules. My username and the last four digits of my registered phone number are 4946.
I have not yet contacted customer service regarding this issue. I request that my account be reopened and that my grievance be resolved. I will also attach a screenshot to support my complaint.
My account on the Sugo mobile app, which I use under the username “Rose”, was banned yesterday without any explanation. When I try to log in, I receive a message that says “User has violated the agreement and rules.” My account had approximately 75,000 diamonds, and I’ve been negatively affected by ...
Today, I discovered that my Sugo account has been locked, and I can no longer log in. If Sugo does not intend to reopen my account, fine — but I demand that my earned balance be transferred to my bank account. I spent countless sleepless nights working hard to earn those diamonds legitimately throu...
I have been using the Sugo chat application for several months with the user ID 75915547. On the night of 25.06.2025 at 22:59, my account was suddenly banned without warning, and I have been unable to log back in since. Not only was my account closed, but my phone was device-banned, and my agency wa...
While I was actively using the Sugo app and chatting, my account was suddenly suspended without any warning or explanation. I now appear to be device banned, as I can no longer access the app at all—not even to see what the issue might be. This happened out of nowhere, and I have no idea what trigge...
I am writing regarding an issue with my Sugo account and device access on my iPhone. On 30 November 2025, I was suddenly logged out of the Sugo app, and since then it appears that my device has been banned from using the service. This happened without any prior sign, warning, or explanation, and I h...
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