Sugo “Abnormal Device” Error Blocking My Account Access For Months
For a long time now, I have been receiving an “abnormal device” error when trying to log into the Sugo app. For approximately 2 months, I have been unable to access my account normally and cannot use the application at all.
I have not received any explanation or response regarding this issue. Even though I have not made any unusual changes to my device, the app continues to block my access. This situation has started to cause serious inconvenience.
I request that Sugo urgently resolve this error, perform the necessary checks on my account and device, and permanently fix the issue so I can log in and use my account without any problems.
Dear Yusuf, Thank you for contacting us. We are sorry to hear that you have been experiencing an “abnormal device” error while trying to log in to the Sugo app. In order for us to check your account and device status properly, please provide the following information: Registered mobile number or email address User ID Device model App version A screenshot of the error message Once we receive these details, we will review your case and check whether there is any account restriction, device-related risk flag, or technical issue affecting your login access. Thank you for your cooperation. Kind regards, Sugo Support Team
