I Can’t Use My Sugo Account Due to “Function Limited” Warning Without Any Explanation

July 22, 2025 4:06 PM65

My Sugo account has suddenly been restricted with a message saying “Function Limited,” and I have no idea why. My ID is 138783375, and I’ve always followed the rules—there has been no abusive language, no violations, and absolutely no misconduct. I use this platform regularly and genuinely enjoy it, so this restriction came out of nowhere and is deeply frustrating.

I kindly request that Sugo support investigates the situation and reactivates my account as soon as possible. I’ve received no communication about the reason for this limitation, and I deserve to know why this action was taken.

Please get back to me with an explanation and help restore my full account access immediately. I rely on this account, and I expect fair treatment.

July 31, 2025 7:05 PM (9 days after complaint)

Dear User, First of all, thank you for your feedback. As a result of the review regarding your account with the ID number 138783375 that you submitted to us, your account has been classified as a “high-risk account” by our system and, therefore, a temporary functionality restriction has been applied. Such restrictions are generally activated automatically due to the following reasons: Use of multiple accounts from the same device, Sudden login attempts from different IPs or locations, Suspicious interactions or unusual user behavior, Association with a device linked to a previously banned account. ❗️ Important Note: This action is not performed manually; it is automatically applied by the security algorithms of the system. Such measures are taken for system security, even if there is no abusive or offensive language involved. We would be happy to see you active again in the Sugo community. Thank you for your understanding and cooperation. Best regards, Sugo Support Team

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