In February, my account on the Sugo app was banned without any explanation, and I haven’t been able to log in since then. The screen only shows the message “Your account has been banned” with no further details. There was no balance in my account, and I am not aware of having done anything that violates the rules. I haven’t contacted customer service yet; I was directed here instead. My registered phone number is 0505*37.
I request that my account be reinstated. If that’s not possible, I would like to be informed of the exact reason for the ban.
On November 19, my Sugo account was suddenly suspended without any warning or explanation. The phone number registered to my account is **0533 783 ******. I was using the app normally and did not experience any unusual activity or errors before the suspension. No error code or explanation was provid...
I want to know why my Sugo account was suspended. I received no warning, no explanation, and have absolutely no idea what triggered this action. As a regular user who has never violated any rules or terms of service, I’m completely baffled by this suspension. I haven’t committed any violations, I h...
I’m writing this because my Sugo account was unfairly shut down without any explanation. The message I received claimed there were suspicious activities or violations, but I haven’t done anything wrong. I haven’t broken any rules or policies, and I certainly haven’t engaged in behavior that would ju...
I want to know why my Sugo account has been locked without any explanation. I was using the app normally, and then suddenly I found myself unable to access my profile. There were no warnings, no rule violations that I’m aware of, and absolutely no communication from support to explain what happened....
My Sugo account was abruptly closed without any prior notice, displaying a message saying, “Your account has been banned on this device due to suspicious activity and violations.” I have no idea what this means or what violations I supposedly committed. This sudden closure is frustrating and confusi...
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