On September 9, 2025, I purchased a Spicy Italian and a Steak Sandwich from the Subway Antalya Kemer branch. However, both items were missing significant ingredients.
When I pointed out to the staff that the sandwiches were prepared incorrectly and missing items, they insisted that they were made correctly. Even though I had the product card with me and clearly knew the proper ingredients, I was given false information, and the sandwiches were still handed over to me incomplete. My receipt number is 057, and the total amount I paid was 820 TL.
As a customer, I expect to be properly informed and receive complete service. Being misled and served missing items despite knowing the difference has left me dissatisfied. I request that this issue be investigated and that I be contacted regarding a resolution.
On September 8, 2025, at 14:48, I placed order #zmws-7yby through Yemeksepeti from the Subway Muratpaşa Beachpark branch. I ordered an Italian BMT (30 cm) Menu, and the total was 305 TL. However, the product I received looked nothing like the images: it had almost no ingredients inside, was prepared...
On September 14, 2025, I placed an order through Yemeksepeti from the Subway Göktürk branch, but I was delivered the wrong sandwich. To resolve the issue, I used the “wrong item delivered” option in Yemeksepeti’s support section, but I only received automated messages and could not reach a customer ...
On October 11, 2025, I placed an order through Trendyol GO from Subway Odunluk branch, ordering two chicken salads for a total of ₺450, paid by credit card. The delivery took over an hour, but the main issue was with the quality and contents of the salad. There was almost nothing but lettuce inside...
On September 21, 2025, at 18:40, I placed an order through Migros Yemek for delivery to the Karabağlar/Yeşilyurt area of İzmir from Subway. I ordered the Superstar BBQ (30 cm) Menu (Order No: 723889554). However, when my order arrived, the sandwich from the menu was missing — only the other items we...
On October 13, 2025, I placed an order through Yemeksepeti from Subway (order number #rwj4-k9rd). Although the system shows that my order was delivered, I never received it. It seems that someone else may have accepted the delivery, but it was not delivered to me. Because the system marks it as del...
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