My spouse and I placed an order from Subway Karşıyaka Yalı Mahallesi via the Getir app, expecting timely delivery. Unfortunately, we waited over an hour, and even after the promised delivery window passed, our order still hadn’t arrived. It was past midnight, and we were left waiting hungry and frustrated.
This isn’t the first time we’ve had issues with this location. On a previous occasion, we ordered around 1:00 AM, and the food wasn’t delivered until 4:00 AM. Getting a refund the next morning was also a hassle.
If the restaurant can’t fulfill late-night orders, they should not be accepting them on Getir. Customers shouldn’t be forced to stay up for hours wondering if their food will ever arrive.
Subway must address this issue immediately. Either ensure reliable delivery service or remove late-night ordering altogether. I demand a full refund and accountability for the consistent inconvenience this location causes.
I placed an order through the Subway app at 6:50 PM, expecting a timely delivery like anyone would. But by the time it was 8:00 PM, my order still hadn’t arrived, and I was left completely in the dark about what was going on. I tried reaching out to Getir’s live support, but all I got was the same u...
My Subway order took 1.5 hours to arrive, which is completely unacceptable. When I contacted Yemeksepeti, they kept telling me the "order is on its way" and refused to cancel it. By the time the order actually arrived, I had already finished my shift and left work, meaning I couldn't even eat the me...
We ordered from Subway today, and even after more than an hour, our order still hasn't arrived—no call, no apology, nothing. We're starving here. I can't understand how you can be so slow when we're only 3 minutes away from the Vadi Istanbul branch to Seba Office. If the weather were bad, I might un...
I placed a food order from Subway through Trendyol at exactly 17:44, and the restaurant is only about 10 minutes away from my location. Despite this, I waited over two hours and my order still hadn’t arrived by 19:50. I was extremely hungry and became physically uncomfortable from the long wait. Wh...
After work, I placed an order with Subway because I was continuing to work late. To my immense frustration, there was no communication and no food delivery. This left me and my colleagues hungry. Furthermore, Subway is refusing to refund my money and has provided no contact number for customer servi...
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