I placed an order of ₺3,019.00 containing 4 products from Stradivarius, but when I received it today, one of the products was missing. When I checked the order, I realised that both the undelivered product and the price had been removed from my order. But no refund was made to my card! The relevant product is visible in my order confirmation e-mail and the amount debited from my card is the amount in the mail. Either the product should be delivered or the money should be refunded. Order number: 50215174942
I ordered a product from the Stradivarius website on 26.06.2024 and paid ₺2,140. However, the product has still not been delivered to me. The website shows that it has been shipped, but the courier service says there is no package under my name. The tracking system on the site is not working, either...
I placed two separate orders from Stradivarius on different dates and both orders were combined and sent in a single shipment. However, when I opened the package, I realized that one of my items was missing. I am extremely disappointed that such an issue occurred despite completing full payment for ...
On October 2, I placed an online order from Stradivarius’s website worth approximately $220 (Order No: 502653008). The order was supposed to be delivered to my address in Istanbul, but it never arrived, even though the promised delivery date has long passed. There has been no communication or updat...
On June 26, 2025, I placed an order on Stradivarius and purchased three items under order number 5030*****69. While two of the products were delivered without issue, the pants I ordered at the same time never arrived. I checked the shipment weight, and it’s clear that the missing item was not includ...
I placed an order (503******77) on Stradivarius online store for a denim bag and a skirt. On the same day, before the items were shipped, I canceled my order. However, although 16 days have already passed, my refund of approximately ₺5,470 has still not been returned to my bank card. During the sam...
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