On November 12, 2025, an annual EA Play subscription was purchased through Steam without my knowledge, and my credit card was charged $39.99. Because my card was stolen, I immediately closed it, and I definitely did not make this transaction. The Steam invoice number for the transaction is: 374489084404878620, and the last four digits of the card I used are 8314. Steam ID: 76561199106503554 This is the first time this has happened to me, and although the subscription is currently active, I have not used it. I contacted Steam customer service about the issue, but I have not received a response yet. I would also like to point out that this transaction occurred shortly after my card was stolen. I request a refund of the fee charged due to this transaction, which was made without my knowledge.
On November 13 and November 15, 2025, four unauthorized transactions were made from my credit card to steamgames.com. The amounts were $2.7 (November 13), and $25, $10, and $25 (November 15). I have no membership or account on this site, and I have never made such transactions before. My card was al...
I have absolutely no connection to Steam—no account, no login history, no activity—and yet on May 19, 2025, between 08:23 and 08:25, two unauthorized charges were made to my bank account: one for $25.38 and another for $57.94, totaling ₺3,326.53. I received no password request, no confirmation emai...
On March 28, 2025, a charge of $100 (₺3904) was withdrawn from my account under the name SteamGames.com, despite the fact that I never downloaded their platform, created an account, or made any purchases. I have absolutely no affiliation with this service, and yet my money was taken without permissi...
I am absolutely outraged with Steam! On March 20, 2025, I made a purchase using my personal card through the Steam application. Now, out of nowhere, I've received a "chargeback" notification from Steam, and my account has been temporarily blocked because of it. I cannot understand why I'm facing thi...
Hello, Steam did something without my permission on September 27, 2023, at 20:19. Without an SMS or email confirmation, about 400 tl was taken out of my account for a product worth about 0.66 tl. Please help me figure out how to solve this problem. Many thanks. When I woke up, I saw that money had b...
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