Trivago Redirected Me to Stayforlong, but My Hotel Has No Reservation

Trivago Redirected Me to Stayforlong, but My Hotel Has No Reservation
Murat
Stayforlong
January 25, 2025 5:01 PM103

I made a hotel reservation through Trivago, which redirected me to Stayforlong. My booking appears on Stayforlong’s website, but when I called the hotel, they said they have no record of my reservation.

I tried reaching both Trivago and Stayforlong, but neither offers any real customer support. There is no way to resolve this issue, and I am now stuck without a valid booking. Where did my money go? If my reservation does not exist, I demand a full refund immediately.

If this issue is not resolved, I will file formal complaints against both Trivago and Stayforlong and expose this experience on all social media platforms to warn others. Fix this now!

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

On Stayforlong, the hotel cannot find my reservation. How can I resolve this situation?

20 Complaint

Stayforlong support is not responding and I travel tomorrow. How can I escalate the issue by email or phone?

35 Complaint

Similar Complaints

Stayforlong Refused to Change My Booking & Kept My Payment

Serhat
Stayforlong
November 19, 2024 5:18 PM48

I booked a hotel through Stayforlong, but when I needed to change my reservation dates, I couldn’t reach anyone for assi...

Stayforlong Charged Me Twice for a Failed Reservation

Selin
Stayforlong
January 26, 2025 12:39 PM126

I made a hotel reservation through Stayforlong, and the payment was deducted from my credit card. However, shortly after...