I discovered that a user on the StarMaker platform, with the ID number 100063025539, has been using my girlfriend’s profile without her permission. This has been happening for about two days. I contacted StarMaker customer service and received a response, but I can see that the account still has not been taken down.
For the protection of my girlfriend’s privacy and safety, I request urgent action to have this account removed immediately.
A family member of ours received an access ban on their StarMaker account and device months ago, for a reason even they do not know. Despite submitting multiple complaints, no representative has provided any explanation about what happened, nor has anyone made an effort to resolve the issue. At this...
For about a year, I have been receiving a “multiple account” or “risky account” warning on the StarMaker app on my Xiaomi Note 11 Pro. When I log in, my account (𝓑𝔂𝐙𝐚𝐇𝐚𝐑𝐲𝐀s) is flagged this way, and I cannot join any party rooms or live sessions. To fix the issue, I deleted and reinstalled...
On October 12, 2025, I started the 14-day countdown in the Starmaker app to have my account deleted. However, even though 14 days have passed, my account still has not been deleted and I have not received any notification. I do not have any paid subscription or balance in my account. I initiated the...
I deleted my StarMaker account associated with “n***************@gmail.com” myself about two months ago, but later I wanted to recover it. I contacted the app’s support team to reopen my account, but I was informed that it had been permanently deleted and could not be restored. My account contained...
I want to delete my account on the Starmaker Lite app, which I use on my Android phone. However, every time I follow the account deletion steps from the app’s settings menu, I receive an “Internet error” message. I’ve encountered this issue many times before, and even though I’ve tried at least 10 t...
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