On September 14th around 8:30 PM, I purchased the Superstar membership on Stardoll twice. While the payment was successfully processed, my Superstar status was not applied to my account. Although I received the Stardollars, I still haven’t become a Superstar. This is the first time I’ve encountered this issue, and I’m requesting that my membership be activated immediately. Please resolve this as soon as possible.
I purchased a Superstar membership on Stardoll, but despite the transaction going through, my membership hasn’t been activated. Previously, I made another payment for a separate campaign, and while I received the “stars” I paid for, the membership still isn’t active. This has been a frustrating exp...
After years, I decided to buy a Superstar membership on Stardoll. Although the payment was successfully processed, my membership has not been activated. Before this, I made another payment for a separate promotion, and while the Stardollars were credited to my account, the membership remains inactiv...
I’m unable to load SD or purchase a Superstar membership on my Stardoll account. Every time I try, I get an error message. I’ve even tried using a different credit card, but the issue persists. This is extremely frustrating because I can’t fully use my account or enjoy the game without being able to...
I made two SD purchases in Stardoll, and the money was withdrawn from my bank account, but the SD never showed up in my account. I tried logging in from different devices and refreshing multiple times, but nothing changed. Normally, after logging out and back in, the SD balance updates immediately, ...
For the past two days, I have been unable to purchase Stardollars or upgrade to Superstar status on Stardoll. At first, Xsolla support told me to wait 48 hours, claiming the issue would resolve itself. However, the 48-hour period has passed, and nothing has changed. Now, they are saying the problem...
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