I walked into the Starbucks İstanbul Maltepe İdealtepe location this morning to grab a coffee. After waiting for what felt like forever – a good 5 minutes – I ended up being late for work because of the traffic. I asked Miss Ece if she was the only one working, and she rudely responded, "Yes, just me." We kept waiting, and eventually, another employee showed up. If you don't want to work, don't do it – no one is forcing you. I then tried to call Starbucks' customer service line to report this, but Sinem, who answered, was just as rude. I couldn't tell if I was a customer or a punching bag. Thanks for nothing, Starbucks.
On 22.11.2025 at around 20:30, I went to Starbucks and waited at the counter for about five minutes, yet even though the staff were right in front of me, no one acknowledged me. Only when I asked, “Are you taking orders?” did someone finally come over, but before taking my order, they kept repeating...
I am writing about an unpleasant experience I had at the Starbucks in Istanbul Airport’s domestic terminal on November 9, at 5:30 a.m. After making several purchases and sitting down, I politely asked for some hot water to take my medicine. To my surprise, my simple request was rudely denied by a st...
The level of unprofessionalism at the Starbucks in Silivri Vega Mall is unacceptable. It feels like every immature teenager has been hired, with employees chatting and laughing loudly in the back instead of making coffee. Customers are left waiting in line while no one is focused on preparing orders...
The Take'n Go cashier of the Starbucks branch in Turkey/Istanbul/Fatih Vatan Caddesi never works. They also advise that you can order from inside. I don't seem to foresee that it can be ordered from inside. The purpose of that window is to quickly order and go. It's for the person in a hurry, so if ...
I always look forward to my coffee time. However, today at Starbucks, the barista mistakenly added two drinks to my bill instead of one. When I pointed out the error, she responded with a deep sigh and rude behavior, frowning at me. Unfortunately, this isn't the first time I've experienced such trea...
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