Starbucks Coffee Quality Issue and Refund Delay

profile
December 25, 2024 4:39 pm
8

I’ve had two disappointing experiences with Starbucks coffee recently. Both times, the coffee I ordered tasted like water mixed with powdered milk, completely lacking the quality I expect. The first time, I let it slide, thinking it was a one-off issue. However, the second time it happened, I requested a refund.

I’ve been waiting for a refund review since 8 AM, and as of 4 PM, there’s still no resolution. Normally, refunds are processed immediately, but this delay is unacceptable. How can they “review” the taste issue remotely? This feels unnecessarily complicated, as if I ordered a physical item from Trendyol. If this isn’t resolved soon, I plan to file a complaint with the Consumer Rights Bureau. Starbucks, please address this issue promptly!

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Starbucks' Cafe Latte Fails to Impress

profile
July 01, 2023 12:08 am
42
Starbucks' Cafe Latte Fails to Impress
Starbucks' Cafe Latte Fails to Impress
Starbucks' Cafe Latte Fails to Impress
Starbucks' Cafe Latte Fails to Impress

Getir Delivers Wrong Starbucks Order, Refunds Only Coffee

profile
November 07, 2024 7:38 pm
12
Report a Similar Issue