I’m deeply disappointed with my Stanley thermos. Upon inspecting the lid, I noticed it is made from plastic labeled with the number 7, which is known to contain harmful chemicals.
For a brand that markets itself as durable and high-quality, using such a questionable plastic in a product meant for hot beverages is unacceptable. I trusted Stanley to provide a safe and reliable thermos, but now I can’t even use it without concerns for my health.
Stanley, why are you using this material? I demand transparency about the safety of your products and expect a replacement with safer materials. Please address this issue immediately!
I submitted a recall request for my Stanley thermos after it was confirmed—based on its serial number—that the lid was part of a defective production batch. Stanley told me not to use the thermos until the new lid arrives and estimated a waiting time of 7 to 9 weeks. That’s already a long delay, but...
Stanley issued a safety warning stating that some of their thermos lids may explode, and they instructed customers not to use the old lids while promising to send replacements within 7–9 weeks. I followed their guidance, stopped using my thermos, and waited. It has now been well beyond the promised...
I submitted a recall request for my Stanley thermos and received confirmation that the photos I submitted were approved. They sent me a recall code and told me in their email dated March 10 that the replacement lid would be shipped within 7 to 9 weeks. It’s now been over 14 weeks, and I still haven’...
On March 12, 2024, I submitted two separate applications for lid replacements for my Stanley thermoses due to the known safety issue and recall. Both requests were approved, and I received confirmation emails stating that the new lids would be shipped to me within 7 to 9 weeks. However, it has now b...
I purchased a Stanley thermos a year and a half ago, expecting high quality and durability as advertised. These thermoses are marketed as stainless steel and come with a lifetime warranty, yet mine has started peeling and rusting at the bottom. This is completely unacceptable for a product that is ...
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