My recent ordeal with a Stanley thermos purchased from BİM has left me reeling. Intending to enjoy some tea at work, the thermos unexpectedly burst open. The scalding tea burned my hands and spilled onto my computer keyboard. Despite my attempts, the lid of the thermos refuses to close properly, likely due to a manufacturing flaw. The aftermath of this incident has been devastating. Not only did it lead to personal injury, but it also damaged my work equipment. I'm reaching out in the hopes that the responsible party can address this issue and offer a viable solution. I strongly request either a replacement product or a full refund. It's essential that customers can trust the quality of products they purchase, and my experience highlights the importance of accountability.
Last year, I purchased a Stanley thermos which had a few instances of the cover bursting, but I assumed it was just a rare occurrence. However, this morning, as I filled it with tea and left the house, the cover burst loudly and the scalding hot tea spilled onto my left leg, causing severe burns. I ...
Three years ago, I bought the Stanley Switchback model sold at BIM. The product has a serious safety issue—it ejects the lid when filled with hot drinks. One time, I filled it with filter coffee, closed the lid, and while placing it in my backpack, the lid popped off, causing burns on my hand and ar...
On July 30, 2025, I purchased a Stanley The Aerolight Transit Mercan Mug Thermos (Receipt No: 0009) for ₺1,690. On the very first use, when I poured in hot coffee, the lid burst open forcefully, splashing everywhere. My arms and hands were burned, and my kitchen counter and carpet were badly stained...
I submitted a recall request for my Stanley thermos after it was confirmed—based on its serial number—that the lid was part of a defective production batch. Stanley told me not to use the thermos until the new lid arrives and estimated a waiting time of 7 to 9 weeks. That’s already a long delay, but...
I bought a Stanley 1.9L thermos from Teknosa on August 14, 2025, but from the very first use the handle locking mechanism has not worked properly. While pouring tea, the handle suddenly folds down, and more than once it nearly caused burns. My sister owns the exact same model and her thermos doesn’t...
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