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Stanley Quencher 1.18L Thermos Cup Cracked, No Support from Seller

Stanley Quencher 1.18L Thermos Cup Cracked, No Support from Seller
Stanley Quencher 1.18L Thermos Cup Cracked, No Support from Seller
Seher
Seher
Stanley
January 15, 2025 12:01 PM23

I purchased the Stanley Quencher 1.18L thermos with a straw, but cracks have appeared on the exterior paint. When I contacted Kutup Ayısı, the seller, to report the issue, I was told they would only assist with heat retention problems. This response is unacceptable for a product that is advertised as high-quality and comes with a warranty.

Why should I pay a premium price for a product that fails to meet expectations and offers no support for defects not caused by me? The cracks are clearly a manufacturing issue. I expect Stanley or the seller to honor the warranty and resolve this problem promptly. Please provide a replacement or repair for my thermos.

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