Stanley Product Rust Issue and Poor Customer Service Response

I am extremely dissatisfied with the rusting issue in my Stanley product and the lack of proper customer support. I submitted two service requests and reached out through various social media platforms, but I have received no response. The complete lack of attention and assistance is unacceptable.

As it stands, I cannot use the product I purchased, and the distributor, Kutup Ayısı, has failed to address the problem in any way. It’s shocking to experience such poor service from a brand like Stanley.

I now actively discourage everyone I know from purchasing Stanley products in Turkey because of the distributor’s incompetence. I demand immediate action to resolve this issue, including proper communication and a solution for my defective product.