I purchased a Stanley thermos and utilized it for approximately 5 months before encountering an issue with leakage from the lid. I reached out to Stanley's lifetime warranty service, and they assured me that they would get back to me. However, it has been a month now and I still haven't received any further communication from them. I completed another form in hopes of receiving a response, but unfortunately, I have yet to hear back. I used to really enjoy using this thermos, but unfortunately, the problem with leaking has rendered it completely useless. I purchased it with the intention of using it during the summer, but now that the season has arrived, the thermos remains untouched and idle at home. What actions should I take? I require a prompt resolution.
I purchased a Stanley thermos two years ago, trusting the brand’s reputation and the promise of a lifetime warranty. Unfortunately, it has started to leak, which completely defeats the purpose of a thermos. Even worse, although I’ve only ever carried it safely inside my backpack, the exterior is now...
My Stanley thermos is leaking, and I have reported this issue multiple times via WhatsApp and Instagram, yet I have received no response. How long am I supposed to wait? Why is Stanley ignoring customer complaints? The lid is defective—it leaks when placed in my bag, making it completely unreliable...
I’m writing to express my deep frustration with Stanley over their defective thermos lids and the lack of proper support. I own two Stanley thermoses,...
I purchased a Stanley thermos less than a year ago, trusting its claim of being made from “stainless steel” and backed by a lifetime warranty. To my surprise and disappointment, I recently discovered rust forming inside the thermos. A rusting product that is supposed to be stainless? That’s simply u...
Disappointed with my August purchase, my Stanley 1.06-liter thermos has developed a leak from the hinge side of its lid. Upon buying, I diligently registered the product, relying on the promised lifetime leak-proof guarantee. Despite the lid enduring no impact, it persists in leaking, leaving me per...
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