5
Resolved

Missing Deposit Despite UTR and Bank Proof

Giri
Giri
Stake
June 10 2:21 AM2
Giri's Thank You Message
Thank you for the quick response

My name is Giri, my Stake ID is Gir*** and my registered email address is giribudh***[email protected]. I deposited ₹10,000 to my Stake account via Paytm UPI on 28 May at around 03:27 AM, but the amount has still not been credited to my Stake account. The Paytm UPI reference/UTR number for this transaction is 614812122751. When I contacted Paytm customer support, they informed me that the amount has already been successfully transferred to a Yes Bank business account ending with the last four digits 0051. This clearly shows that the money has left my Paytm side and reached the receiving business account. Following this, I contacted Stake support multiple times by email at [email protected], which was provided to me via live chat. I have sent all requested documents, including my Paytm statement and my ICICI bank statement, to prove that the ₹10,000 was debited from my side. However, each time I receive what feels like excuses instead of a clear resolution, and my funds are still not visible in my Stake account. I kindly request that my missing ₹10,000 deposit be immediately located and credited to my Stake account or that I am provided with a clear and prompt solution without further delays.

Giri
Giri
June 11 1:49 AM

Thank you for the quick response

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