Spotify Account Suddenly Locked Me Out After Plus Purchase
The email address registered to my Spotify account is e*************@icloud.com. I was using Spotify on my iPhone 16, and I recently purchased a Spotify Plus membership myself using my father's card. Today, at around 7:20 PM, when I tried to open the app, I encountered an error message similar to “Something went wrong. Would you like to try again?” and I was completely unable to log into my account.
Although I created the account myself and had previously used it without any problems, I am currently unable to access it and receive an error whenever I try to log in. I have not yet tried technical steps such as resetting my password, but I am concerned that my account may have been compromised. I also cannot currently check whether any additional unauthorized charge has been made to my father's card in connection with the Plus membership I recently purchased.
I request that my account be reviewed as soon as possible from a security perspective, that my access be restored, and, if necessary, that my password be reset by linking the account to my previous email address. I also want my Spotify Plus membership to remain properly associated with this account without any issues. If any unauthorized login or payment activity is detected, I request that the necessary corrections be made and that my losses or inconvenience be addressed.