Mysterious Google Soyo Subscription Charges Appear Without Authorization
Over the past four months, I discovered by reviewing my bank statements that a total of approximately $460 has been regularly withdrawn from my DenizBank debit card under the name “Google Soyo.” I have never started a subscription to any app or service with this name, I have never even heard of it before, and there is no record of any such subscription or purchase in my Google account or on my phone. As soon as I noticed the issue, I canceled my card, but I have not yet contacted Google or the bank separately. Nevertheless, I have been harmed by these charges made without my knowledge or authorization, and I demand a full and prompt refund of the total amount withdrawn from my account over the past four months. I also request a clear written explanation of what transaction or subscription these charges were supposedly related to and that the necessary measures be taken to ensure that a similar situation does not happen again.
