Over the past four months, I discovered by reviewing my bank statements that a total of approximately $460 has been regularly withdrawn from my DenizBank debit card under the name “Google Soyo.” I have never started a subscription to any app or service with this name, I have never even heard of it before, and there is no record of any such subscription or purchase in my Google account or on my phone. As soon as I noticed the issue, I canceled my card, but I have not yet contacted Google or the bank separately. Nevertheless, I have been harmed by these charges made without my knowledge or authorization, and I demand a full and prompt refund of the total amount withdrawn from my account over the past four months. I also request a clear written explanation of what transaction or subscription these charges were supposedly related to and that the necessary measures be taken to ensure that a similar situation does not happen again.
I'm deeply frustrated and disappointed with the Azar app for unauthorized withdrawals from my bank account. On April 10th, my account was charged three separate times for ₺240 each, even though I never deposited money, purchased any subscription, or made any in-app purchase. This happened without a...
Even though I have never signed up for any membership or subscription on the Yoho app, I recently discovered that large unauthorized withdrawals have been made from both my Akbank and Garanti Bankası accounts for several months. In particular, additional withdrawals occurred from my Garanti Bankası ...
Even though I have never used the Azar app or started any kind of membership, several unauthorized charges — including $1 and other varying amounts — have been made to my credit card without my knowledge at different times. I found out about this from my spouse, and these transactions, listed under ...
While using the Yoho voice chat app, I discovered that large unauthorized charges were made to my Akbank credit card, which was linked to my Apple device. Specifically, on May 30, 2025, June 3, 2025, June 4, 2025, June 5, 2025, June 6, 2025, June 7, 2025, June 13, 2025, June 23, 2025, and June 24, 2...
I subscribed to HelloTalk expecting the monthly fee displayed in the app, which was ₺220. However, my Play Store was charged for an annual subscription instead, which I never agreed to because the app never mentioned the yearly price. I canceled the subscription through Play Store, but I still haven...
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