My Southwind Airlines flight was delayed, which caused me a lot of inconvenience. How can I get compensation?

If your Southwind Airlines flight was delayed and this caused you lost time or financial damages, you have the right to request compensation or assistance:

Step-by-Step Actions:

Document the delay:

Take a photo of the airport board showing the new departure time.

Keep your boarding pass and ticket.

Ask an airline or airport staff member for a certificate stating the reason and length of the delay.

Check if you qualify for compensation:

If your departure was delayed by more than 3 hours and the flight departs from the EU or is operated by a European carrier, you may be entitled to compensation under EC261/2004 (up to €600 depending on distance).

Submit a claim:

File through the airline’s official website or by email.

Include:

your personal details,

flight number and date,

length of the delay,

description of damages (if any).

Attach copies of supporting documents.

❗ If Southwind Airlines ignores your claim or refuses without valid grounds — 👉 file a complaint on Xolvie 👈. Your feedback will help other passengers achieve fair treatment.