My Southwind Airlines flight was delayed, which caused me a lot of inconvenience. How can I get compensation?
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Xolvie Resolution Specialist September 23, 2:04 pm
If your Southwind Airlines flight was delayed and this caused you lost time or financial damages, you have the right to request compensation or assistance:
Step-by-Step Actions:
Document the delay:
Take a photo of the airport board showing the new departure time.
Keep your boarding pass and ticket.
Ask an airline or airport staff member for a certificate stating the reason and length of the delay.
Check if you qualify for compensation:
If your departure was delayed by more than 3 hours and the flight departs from the EU or is operated by a European carrier, you may be entitled to compensation under EC261/2004 (up to €600 depending on distance).
Submit a claim:
File through the airline’s official website or by email.
Include:
your personal details,
flight number and date,
length of the delay,
description of damages (if any).
Attach copies of supporting documents.
❗ If Southwind Airlines ignores your claim or refuses without valid grounds — 👉 file a complaint on Xolvie 👈. Your feedback will help other passengers achieve fair treatment.
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