Snapchat Keeps Locking My Accounts After Update — How to Fix It

Rıdvan
Rıdvan
Snapchat
October 30, 2025 4:17 PM18

I had been using the Snapchat app on my Samsung S24 Ultra without any problems for a long time. However, after installing the latest update, all of my accounts began getting instantly locked with the following message:

“Your account has been locked for violating our Community Guidelines. For more information, please visit our Help Center.”

So far, four different accounts have been locked this way. I even tried creating new accounts on other phones, but I encountered the exact same issue every time.

Each time, I create a personal account using my own phone number and Gmail address, but even before adding any friends, the account gets immediately banned. I have contacted Snapchat Support, but no solution has been provided. I am using the latest version of the app and have not made any paid transactions.

I request that my accounts be restored and that Snapchat stop automatically locking my new accounts without cause. I also ask for a detailed explanation and a permanent solution, as this situation is completely unjustified and prevents me from using the app normally.

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