Smule Keeps Showing Network Error and I Cannot Access My VIP Account

I am unable to access my Smule account due to a persistent network error message, despite having a stable internet connection. As a VIP member, I find this situation frustrating and would appreciate a prompt resolution. This issue has been ongoing since yesterday, yet no information has been shared about what is causing the problem or when it will be resolved. I expect to either be able to use the service I paid for or, at the very least, receive clear communication about the situation.