Arçelik Stovetop Burner Damaged After Tea Spill and Needs Immediate Resolution


I bought a home appliance set from Arçelik, and I'm quite confused about the problem I've encountered with the hob, really hoping for prompt assistance. After roughly a month of use, a minor spill of tea water on the hob led to issues with the burner and burner cap—stains appeared underneath, and it displayed signs of wear despite regular usage. I have been a loyal user of Arçelik products for many years, and this is the first time I’ve faced an issue like this, so I am seeking a resolution. I anticipate that the company representatives will quickly resolve the issue with the burner caps or, if needed, replace the hob. I was surprised to find myself questioning the quality of a product from Arçelik.
The customer representative was quite attentive.









