Skechers Shoe Showing Wear Within a Week

Skechers Shoe Showing Wear Within a Week
Skechers Shoe Showing Wear Within a Week
August 27, 2023 11:36 am
61

It's only been a week since I purchased my Skechers shoes, and the inside lining has begun to wear and fray. As a result, I sent the product for inspection. Despite having previously used this brand and this level of quality, this is the first time I've encountered such a problem. Even the store employees were taken aback, saying, "Normally, this shouldn't happen." However, after the examination, they claimed that the brand had no factory defects and returned the shoes to me. It's disappointing that a well-known brand like this wouldn't stand behind a shoe I've only worn for a week. I'm deeply disappointed that the situation was not escalated to a higher level of authority and resolved. I respectfully request that the appropriate parties address this complaint and remedy my situation.

August 28, 2023 9:33 am (21 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center 0850 488 02 00

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