1

My Skechers Shoes Falling Apart Within a Year

My Skechers Shoes Falling Apart Within a Year
My Skechers Shoes Falling Apart Within a Year
Burak
June 9, 2024 4:56 PM98

I bought Skechers sports shoes from Boyner 12 months ago, and they are already falling apart at the seams. Under normal conditions, the product is supposed to be covered by a two-year warranty. I returned the product to Skechers via Boyner for inspection, but the company denied it was a manufacturing issue. There have been thousands of complaints about the same issue with this brand. Even a friend of mine sent their product for inspection due to the same problem and received the same result. The company is clearly not standing behind its product. I will file a complaint with the Consumer Arbitration Committee based on the response they provided me. Skechers' denial of a manufacturing issue for a product we paid a high price for is driving me away from the brand. I will no longer recommend Skechers. A Boyner employee at the product reception desk also mentioned that the brand had yet to admit any flaws on the day I sent the product for inspection. This appears to be a recurring issue. I will also provide the outcome of the consumer arbitration committee. With the money we spend on this brand, we can easily shop at other reputable businesses.

June 10, 2024 9:06 AM (16 hours after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Contact Center

Burak
Burak
June 11, 2024 10:21 AM

I was called by Skechers from the number 08504880200. It's like a joke; they read aloud the exact same response paper they sent after the review 😃 It turns out it's not a manufacturing defect. Now I'm starting the Consumer Arbitration Committee process. Good luck.

Comments

Similar Complaints

Shoe Quality Issues: Skechers Wear Out in Two Months!

Suna
November 12, 2023 12:29 AM125

I bought two pairs of Skechers shoes, one in black and one in white, and within two months, the soles completely fell ap...

Shoe Quality Issues: Skechers Wear Out in Two Months!
1

I Bought Two Skechers Shoes and Both Had Defects but My Claims Were Rejected

Serhat
Serhat
Skechers
June 1, 2025 4:19 PM35

I purchased two pairs of Skechers shoes — one from Boyner and the other from the brand's official store. One pair became...

I Bought Two Skechers Shoes and Both Had Defects but My Claims Were Rejected
I Bought Two Skechers Shoes and Both Had Defects but My Claims Were Rejected

Skechers Shoe Deformation Complaint

Nalan
May 30, 2024 10:53 PM141

Last October, I bought a pair of Skechers shoes from the Moon Sport store. After using the Skechers shoes for a while, t...

Skechers Shoe Deformation Complaint
Skechers Shoe Deformation Complaint
Skechers Shoe Deformation Complaint