I bought Skechers sports shoes from Boyner 12 months ago, and they are already falling apart at the seams. Under normal conditions, the product is supposed to be covered by a two-year warranty. I returned the product to Skechers via Boyner for inspection, but the company denied it was a manufacturing issue. There have been thousands of complaints about the same issue with this brand. Even a friend of mine sent their product for inspection due to the same problem and received the same result. The company is clearly not standing behind its product. I will file a complaint with the Consumer Arbitration Committee based on the response they provided me. Skechers' denial of a manufacturing issue for a product we paid a high price for is driving me away from the brand. I will no longer recommend Skechers. A Boyner employee at the product reception desk also mentioned that the brand had yet to admit any flaws on the day I sent the product for inspection. This appears to be a recurring issue. I will also provide the outcome of the consumer arbitration committee. With the money we spend on this brand, we can easily shop at other reputable businesses.
I have been using my Skechers shoes with great care, yet the sole became deformed and developed holes. Despite this obvious defect, my claim was not covered under warranty. The excuse? "It's not a production issue." This reasoning is laughable! If only production-related defects are covered, why bot...
I bought two pairs of Skechers shoes, one in black and one in white, and within two months, the soles completely fell apart. Even though I wore them often, they started to show signs of damage and deterioration quickly. I've had bad experiences with Skechers products before. I sent them to Boyner fo...
I bought a pair of Skechers waterproof shoes from Boyner, and after a short period of use, the inner side of one shoe started to come apart. I brought them back to the store, and they sent the shoes for inspection. The response I received was that the issue was not due to a manufacturing defect, so ...
I purchased a pair of Skechers athletic shoes, and before the warranty period even ended, I noticed tearing and unraveling in multiple areas. I immediately submitted a warranty inspection request, expecting the brand to stand behind its product. However, the response I received from Skechers stated...
I purchased a pair of Skechers shoes with a 2-year warranty, expecting quality and durability. However, just 6 months in, the inner part of the shoe developed a hole. When I took them to the store for an inspection, I was told, "No manufacturing defect found." How is it possible that a shoe meant t...
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