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My New Skechers Shoes Deformed After Little Use

My New Skechers Shoes Deformed After Little Use
My New Skechers Shoes Deformed After Little Use
My New Skechers Shoes Deformed After Little Use
May 22, 2024 10:53 AM106

After wearing my Skechers shoes no more than 5 times within a month, I noticed deformations on the outer leather. I sent them back to the brand for inspection. Shockingly, the feedback labeled it as "user error." This response proves that the brand refuses to stand behind its product, rendering my investment worthless. The deformations occurred in an area inaccessible to the user, indicating a manufacturing flaw. Even the seller suggested resorting to Consumer Arbitration Board. Skechers has evidently compromised quality for profit, offering no detailed explanation.

May 22, 2024 11:25 AM (32 minutes after complaint)

Dear Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center

Zafer
May 22, 2024 5:40 PM

Sure, here is the translation of the text from Turkish to English: "So, what will your proposed solution be regarding the issue?"

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