I rented a car from Sixt at Tirana Airport in Albania on 10.07.2025 through Booking. I had no problems returning the car on July 17, 2025. I was told both verbally and in writing when I rented the car that the €350 deposit would be returned on 14.08.2025. But even though the date given has passed, there has been no refund. I have tried to reach Booking many times about this, but they have not gotten back to me. I also called my bank and was told that my account has not yet received a refund for the deposit. The number for my reservation is 617912667. I paid the deposit with my credit card. I need my deposit back right away and my complaint taken care of.
On September 13, 2025, under reservation number 9722025572, we rented a car from Sixt at Sarajevo Airport. On September 15, 2025, we returned the vehicle without any damage or missing fuel, with a full tank, and the handover process was completed smoothly. However, the €500 deposit charged to our cr...
On April 8th, I rented a car from Sixt in Tirana, Albania. The staff mistakenly charged the deposit fee of 75,000 ALL (approximately €750) to my bank card instead of my credit card. They acknowledged their mistake and assured me that the amount would be refunded within a few days. However, it has no...
On February 20, 2024, I decided to rent a car for a day at the Sixt Bosnia Herzegovina Airport. After I brought back the vehicle, they charged a 500 EUR deposit to my card. Unfortunately, it has been 21 business days since the return date, and I still haven't received a refund for the deposit. I've...
On June 24, 2024, I rented a car from Sixt Rent a Car at Pristina Airport in Kosovo, and a €700 hold was placed on my bank card. Later, on July 3, 2024, we extended the rental period by 3 days and paid the additional fees. However, it's been 15 business days, and I still haven't received my refund. ...
I rented a car from Sixt Rent a Car in Bosnia and Herzegovina between May 22 and May 26. At the time of rental, they took a €700 deposit, and I was clearly told that it would be refunded on the same day I returned the vehicle. I returned the car as scheduled with no issues, yet the deposit has still...
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