Brand New Siemens Fridge Makes Loud Noise
I just bought a Siemens refrigerator. After the service installed it, I quickly realized that it was making loud noises. They promised me that the noise would subside once everything calmed down. Nevertheless, the racket continued, increasing in volume with each passing day. Even though I've documented the issue, they continue to claim that the noise is normal. However, when I compare it to my eight-year-old refrigerator, it's clear that something is amiss.
Dear Valued Customer, Thank you for sharing your valuable opinions and suggestions with us. Our Customer Relations Representative will contact you as soon as possible regarding your application. For all your inquiries, our Siemens Call Center is at your service 24/7 from anywhere in Turkey. Additionally, we will contact you immediately. Thank you for your interest in our brand. Best regards, SIEMENS Communication Center
It is not a response to the brand. It has been written to inform conscious customers of all developments. A representative of the relevant brand called and requested remote shots of the images. Despite sending them, another customer representative who contacted me stated that your email did not reach them. The brand is not taking ownership of the problem, so we will quickly initiate all legal procedures tomorrow. I will share all developments with conscious customers so that no one experiences similar problems with the brand.
The brand asked me to send an email regarding the noise, then they claimed they hadn't received it and reached out again, but they are not responding. Most likely, the brand is employing a stalling strategy. You can listen to all the noises coming from the new refrigerator I bought through the links below and make your purchasing decisions accordingly. My lawyer will handle all the necessary processes and I will share all updates with you. Inside Fridge Noise https://youtube.com/shorts/g9Qp7yn7ei8 Close Distance Motor Noise https://youtube.com/shorts/89Z7fH52sHs Outside Fridge Close Distance (10:00 PM) https://youtube.com/shorts/Q5PeV5b5JC8 Long Distance 1 (10:00 PM) https://youtube.com/shorts/LTy5B0_e4CA Long Distance 2 (10:00 PM) https://youtube.com/shorts/UvUiyyWyw38 Long Distance 3 (4:15 AM) https://youtube.com/shorts/MN3JZ8Ab5HY Long Distance 4 (4:16 AM) https://youtube.com/shorts/ylBrsnF0GhY
The brand's customer service finally acknowledged that the sounds being sent were listened to and that the sounds could be caused by the capillary parts inside the device touching each other. However, the previous technical service had said that it was just the normal motor sound. The brand is engaging in actions that are entirely aimed at misleading the consumer. I present this to the evaluations of informed customers.
