It's quite annoying since Sidra Chain's OTP system has been giving me recurrent problems. Every time I try to log in, I input my email and password correctly and the system notes that the two-step verification code has been sent. The OTP never shows up in my inbox or spam folder, though. This is the second time I have run across this difficulty; even with customer service, the matter stays unresolved. My capacity to use the platform is affected since I am totally locked out of my account without the OTP. From a name like Sidra Chain, I anticipate a consistent service; unfortunately, these frequent mistakes make it challenging to rely on the platform. Please permanently handle this problem.
It's quite annoying since Sidra Chain's OTP system has been giving me recurrent problems. Every time I try to log in, I input my email and password correctly and the system notes that the two-step verification code has been sent. The OTP never shows up in my inbox or spam folder, though. This is the...
I have been unable to access my account on the Sidra Chain web portal for over a month due to a persistent “2FA authenticator invalid” error. Each time I try to log in and enter the correct code from my authenticator, the system repeatedly responds that the code is invalid, even though I am sure I a...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
I have been unable to access my Sidra Chain account for about two months because the system suddenly started asking me for a Google Authenticator code, even though I never activated or linked Google Authenticator to my account. When I try to log in now, I am blocked at the step where a Google Authen...
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