I accidentally subscribed to a service called Short Max on my Redmi 13 device one time. Even though I canceled the subscription immediately, money continues to be withdrawn from my account regularly without my knowledge or approval.
This issue has been ongoing for more than two months, and within the last month alone, my account has been charged $14 four separate times. Because of this, I am unable to keep money in my Ziraat Bank debit account and have experienced serious financial inconvenience.
When I contacted Ziraat Bank customer service, they told me the issue was outside their authority and that they could not assist. However, I did not authorize these payments, and I had already canceled the subscription, yet the charges continue.
For this reason, I am requesting a full refund of all amounts withdrawn from my account over the past month and a half, and I demand that these unauthorized charges be stopped immediately.
Recently, over the last two days, Shortmax has taken money from my bank card twice without my consent and without any subscription or purchase from my side. I did not approve any plan, package, or recurring payment, yet two unauthorized deductions have been made, which makes me feel that the app is ...
Although I subscribed to the Shortmax app only once, my card was charged three times yesterday and today, with each charge of 437 TL, for a total of three unauthorized subscription charges in a single day. Even though I only started the subscription once, these duplicate charges on the same day have...
Even though I never made any subscription or gave any authorization to Shortmax, an amount of ₺443 was deducted from my VakıfBank account. This has now happened for the second time in a row, and I have never registered, subscribed, or approved any membership with Shortmax in any way. When I contacte...
I purchased a VIP membership once through Shortmax Innovations via the Google Play Store. Afterward, I canceled the membership and disabled all subscriptions, yet charges continued to be deducted without my consent. On December 9 and December 15, my card was charged $19.99 each time, for a total of ...
I was using a weekly subscription in the Sohortmax app. Although I canceled my subscription on the app on December 11, 2025, payments have continued to be charged to my card for the past two weeks without my permission or consent. Two charges have been made from my card—one for about 438 TL and the ...
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