Recently, over the last two days, Shortmax has taken money from my bank card twice without my consent and without any subscription or purchase from my side. I did not approve any plan, package, or recurring payment, yet two unauthorized deductions have been made, which makes me feel that the app is behaving like a scammer. I demand a full refund of both unauthorized charges to my bank card and a clear explanation of how these payments were taken without my permission. I also want all possible future charges from Shortmax to be blocked immediately so that no further money can be withdrawn from my card without my consent. I have not been able to reach Shortmax through any clear or reliable customer service channel, which increases my concern about the seriousness and trustworthiness of this service. I request that this issue be urgently investigated, my money refunded in full, and my card and any account connected with Shortmax secured against any further unauthorized deductions.
Although I subscribed to the Shortmax app only once, my card was charged three times yesterday and today, with each charge of 437 TL, for a total of three unauthorized subscription charges in a single day. Even though I only started the subscription once, these duplicate charges on the same day have...
Even though I never made any subscription or gave any authorization to Shortmax, an amount of ₺443 was deducted from my VakıfBank account. This has now happened for the second time in a row, and I have never registered, subscribed, or approved any membership with Shortmax in any way. When I contacte...
I purchased a VIP membership once through Shortmax Innovations via the Google Play Store. Afterward, I canceled the membership and disabled all subscriptions, yet charges continued to be deducted without my consent. On December 9 and December 15, my card was charged $19.99 each time, for a total of ...
I noticed that money was withdrawn from my account without my knowledge or consent by a site called Shortmax Innovation. My daughter had signed up for this site, and although she later canceled her membership, several charges were still made to my card in November in different amounts. The first cha...
I voluntarily purchased the weekly “Pass Pro” subscription on the Shortmax app and later canceled the subscription. However, despite canceling it, the system continued the subscription on its own and started charging me automatically without my knowledge or consent. Each renewal charges approximate...
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