Shortmax Unauthorized Card Charges Without My Consent

February 20 3:12 AM172

Recently, over the last two days, Shortmax has taken money from my bank card twice without my consent and without any subscription or purchase from my side. I did not approve any plan, package, or recurring payment, yet two unauthorized deductions have been made, which makes me feel that the app is behaving like a scammer. I demand a full refund of both unauthorized charges to my bank card and a clear explanation of how these payments were taken without my permission. I also want all possible future charges from Shortmax to be blocked immediately so that no further money can be withdrawn from my card without my consent. I have not been able to reach Shortmax through any clear or reliable customer service channel, which increases my concern about the seriousness and trustworthiness of this service. I request that this issue be urgently investigated, my money refunded in full, and my card and any account connected with Shortmax secured against any further unauthorized deductions.

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