Even though I never made any subscription or gave any authorization to Shortmax, an amount of ₺443 was deducted from my VakıfBank account. This has now happened for the second time in a row, and I have never registered, subscribed, or approved any membership with Shortmax in any way. When I contacted my bank, they stated that they could not take any action regarding this transaction. I am also unable to reach Shortmax, and this situation has caused me both financial and emotional distress. I demand that Shortmax immediately refund the unauthorized charge of ₺443 taken without my knowledge or consent and provide me with a written and official confirmation ensuring that this issue will not occur again.
I voluntarily purchased the weekly “Pass Pro” subscription on the Shortmax app and later canceled the subscription. However, despite canceling it, the system continued the subscription on its own and started charging me automatically without my knowledge or consent. Each renewal charges approximate...
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