I have a weekly Shortmax subscription of 19.99 registered to my email address lissandra***[email protected], with customer ID 157782***. I attempted to cancel this subscription on March 13, using every available method, including the app, the website and through the store platform, but despite this I was still charged that week and then charged again a week later. I consider these charges unfair because I had already tried to cancel the subscription and I no longer need or use the service. I request that Shortmax cancels my subscription immediately and refunds the charges taken after my cancellation attempt on March 13. I expect my subscription to be fully cancelled so that no further payments are taken from my account.
I have been experiencing ongoing billing problems with my ShortMax Innovations subscription, despite having cancelled it correctly. For about the past two months I have been charged multiple times in a week, every week, for a subscription that I no longer wish to use. Each charge is for $19.99 USD, ...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
I am filing this complaint against Shortmax Innovation because I am being charged for a service that I never subscribed to, and the charges are continuing despite a previous promise that they would stop. On my account, I was first charged 12.99 every week starting on 03/07/26. Then, as of 03/22/26, ...
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I purchased a one-time weekly membership through Shortmax Innovations Inc. However, there is no option to cancel my subscription, either within the app or through Google Play. Because of this, since November 20, I have been continuously receiving emails stating that my “subscription renewal failed.”...
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