I have been experiencing a problem with my Shortmax app subscription, which I started and manage via the Shortmax website in the United States. Since around February 15, I have been trying to cancel my subscription through the website, but the system does not allow me to complete the cancellation process. During this period, I have been charged a total of $19.99 for a service I have been trying to cancel. My subscription/payment reference number is S386060622624577. I also contacted Shortmax via email about this issue, but I have not received any response. I request that my Shortmax subscription be cancelled immediately via the website, and that I be provided with a clear written confirmation of the cancellation so that no further charges are made to my account.
I have been experiencing ongoing billing problems with my ShortMax Innovations subscription, despite having cancelled it correctly. For about the past two months I have been charged multiple times in a week, every week, for a subscription that I no longer wish to use. Each charge is for $19.99 USD, ...
I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...
I had a subscription to the ShortMax service from ShortMax Innovations through Google Play, which I canceled on December 22, 2025. Despite this cancellation, ShortMax Innovations has continued to charge my card $19.99 every week. Since canceling, I have been charged on the following dates: 12/26/202...
I want to cancel my subscription in the Shortmax app, but there is no cancellation option available within the app. I have been experiencing this issue for about three weeks and have been unable to cancel my membership. I contacted the support team at s************@shorttv.live**, but I have not rec...
I had a subscription with ShortMax Innovations / ShortTV, which I canceled on January 15. Despite this cancellation, the company has continued to charge my Bank of America credit card $19.99 every week. I have been charged on January 22 and 29, and on February 5, 12, 19, and 26, even though I was no...
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