On August 30, 2024, I purchased a Retrocam pink camera for ₺679.90 on www.shopify.com with order number 1019. The website stated that the product would be delivered within 13 business days, but as of today, it hasn’t even been shipped.
I have sent multiple messages through the email address and help menu provided on the website but have received no response. This lack of communication and failure to deliver the product is unacceptable.
I demand that Shopify resolves this issue immediately by either shipping the product or issuing a full refund. If this matter is not addressed promptly, I will escalate my complaint to the Consumer Arbitration Committee. Customers deserve better service and transparency.
I placed an order for a camera from the Diji Cam page on Shopify.com, but I have received no updates about the product. The item still appears on their page, and while my order is visible in the "My Orders" section, there has been no shipping confirmation or communication. Attempts to contact the s...
I ordered a camera from the Diji Cam page on Shopify.com, but I haven’t received any updates or information about the product for days. Despite the item still being listed on their page, my order doesn’t appear in the "My Orders" section of the site. It’s as if my order never existed. It feels like...
I ordered a camera from the Diji Cam page hosted on Shopify, but I have received no updates about my purchase. The product is still listed on their page, and while it appears in my orders section, there is no progress on shipping or delivery. I’ve tried contacting the seller, but they are unreachabl...
On September 2, I placed an order directly through Manisnap’s official Shopify website. My order (#5635) included a Retrocam and a camera bag, for which I paid 2,899 TL. It has now been 12 days since I placed my order, and I still have not received my products. The shipping carrier is listed as Yan...
I placed an order through Shopify.com on September 16, expecting a smooth process. The order status showed "shipped" on September 17, but since then, I’ve received no updates on my package's whereabouts. Despite numerous attempts to contact the seller through multiple platforms, I have not received ...
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