I placed an order for a camera from the Diji Cam page on Shopify.com, but I have received no updates about the product. The item still appears on their page, and while my order is visible in the "My Orders" section, there has been no shipping confirmation or communication.
Attempts to contact the seller have been unsuccessful, and the communication form on their site doesn’t even open. This lack of response is unacceptable.
I am requesting an immediate refund for the product I paid for but never received. Shopify must address this issue promptly and ensure customers are not left without support or their money.
I ordered a camera from the Diji Cam page hosted on Shopify, but I have received no updates about my purchase. The product is still listed on their page, and while it appears in my orders section, there is no progress on shipping or delivery. I’ve tried contacting the seller, but they are unreachabl...
I ordered a camera from the Diji Cam page on Shopify.com, but I haven’t received any updates or information about the product for days. Despite the item still being listed on their page, my order doesn’t appear in the "My Orders" section of the site. It’s as if my order never existed. It feels like...
I placed an order through a seller on Shopify over a month ago, but the item never arrived. When I tried contacting the seller for updates, I received no response, and their website appears to have been shut down. Despite this, the seller continues to operate and list products on Shopify, which is h...
I placed an order through Shopify.com on September 16, expecting a smooth process. The order status showed "shipped" on September 17, but since then, I’ve received no updates on my package's whereabouts. Despite numerous attempts to contact the seller through multiple platforms, I have not received ...
On August 30, 2024, I purchased a Retrocam pink camera for ₺679.90 on www.shopify.com with order number 1019. The website stated that the product would be delivered within 13 business days, but as of today, it hasn’t even been shipped. I have sent multiple messages through the email address and hel...
Comments