On December 31, 2024, at 5:42 PM, I ordered a hooded sweatshirt from Shiny Force (Order #28137). However, the product I received looked different from the photos, and I didn’t like it. I immediately tried to initiate a return or exchange, but for the past week, I’ve received no response.
I have messaged their WhatsApp support and contacted them through their website multiple times, yet no one replies. It’s unacceptable that a company completely ignores its customers after sending the wrong product. Shiny Force needs to respond, honor their return policy, and allow me to exchange or return this item. Their lack of customer service is incredibly frustrating!
I ordered a sweatshirt from Shiny Force on December 24, 2024. My order status shows "prepared," but it has never been shipped. It has been stuck in this status for far too long, and I have no way to reach customer service. There is no clear contact information, no response from support, and no upda...
On November 5, 2025, I placed an order for a sweatshirt on the Shiny Force website and paid approximately $25 USD by credit card. Even though 22 days have passed, I still haven’t received my product, and the order details only show “preparing for shipment,” with no progress at all. My order number i...
I purchased a sweatshirt from Shiny Force, but the size is too small for me. I immediately reached out to their WhatsApp number and Instagram account to request an exchange, but no one has responded to my messages. The lack of customer service is extremely frustrating. I followed their contact inst...
I placed an order for a sweatshirt from a brand called Shiny Force about two weeks ago—almost three weeks now. Despite all this time passing, my order still hasn’t been shipped and the system continues to show it as “order received.” My order number is 37425. Throughout this process, I have tried m...
I ordered a sweatshirt set from Shiny Force two months ago, but my package still hasn't been delivered. The shipping company reportedly returned it, and Shiny Force reprocessed the order. However, I received no updated tracking number or information on the status of my order. Each time I contact cu...
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