If Shiny Force won’t respond to your return request,
Check their available contact channels first;
• Visit their official website
• Look for:
– Contact form
– Support email
– FAQ / Help page
• Also try:
– Instagram / social media DMs
– WhatsApp (if listed)
Some brands respond faster on social media than email.
Send a clear and firm message;
• Include:
– Your order number
– Reason for return
– Photos
If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.
Related Complaints
Shiny Force Ignored My Return Request After Delivery

On February 19, I ordered the New ERA Black Zip jacket from Shiny Force’s official website, and the product was delivered to me on March 9. My order number is 40229. When I received the item, I noticed that the fit of the jacket was not as shown in the product images on the website, so I wanted to r...
Shiny Force Won’t Process My Return or Respond to Emails – No Customer Support

I ordered a sweatshirt from Shiny Force, but it was too big. The company claims to offer a 14-day free return policy, yet there are no return options available in their app. I also tried reaching their customer service by phone, but none of the listed numbers work. I emailed them multiple times, but...
Shiny Force Sent the Wrong Hoodie and Won’t Respond to My Return Requests
On December 31, 2024, at 5:42 PM, I ordered a hooded sweatshirt from Shiny Force (Order #28137). However, the product I received looked different from the photos, and I didn’t like it. I immediately tried to initiate a return or exchange, but for the past week, I’ve received no response. I have mes...
Shiny Force Sweatshirt Too Small, No Response for Exchange Request
I purchased a sweatshirt from Shiny Force, but the size is too small for me. I immediately reached out to their WhatsApp number and Instagram account to request an exchange, but no one has responded to my messages. The lack of customer service is extremely frustrating. I followed their contact inst...
Return Challenge for Shiny Force Products

I've been attempting to contact Shiny Force for quite some time now in regards to returning a product I bought, but unfortunately, I haven't received any response at all. They never bother responding to emails or calls made to their support line. I am extremely disappointed with the company's custom...
No Exchange Option For Shiny Force Sweatpants
I bought a pair of sweatpants from the Shiny Force brand, but unfortunately they ended up being too big for me. As a result, I would like to request an exchange for a different size. Regrettably, their Instagram accounts, used for sales, do not provide any options for returns or exchanges. I message...
