Xolvie Resolution Specialist March 18, 11:16 am
If Shiny Force sent the wrong item and is ignoring you, you should act quickly to fix the issue and get your money back:
Gather your evidence first;
• Take clear photos/videos of:
– The item you received
– Packaging and label
– What you originally ordered (product page)
• Screenshot:
– Order confirmation
– Payment receipt
– Your unanswered messages
This will be your main proof.
Contact Shiny Force again with a clear demand;
• Send a message including:
– Your order number
– Proof of wrong item
– Previous ignored emails
• Ask clearly:
“Send the correct item or issue a full refund immediately”
Send a final warning;
• State that you will escalate if ignored
• Give a deadline
If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.
Vote
Related Complaints
Shiny Force Sent Wrong Size and Ignored My Messages
Hasanali
March 19, 12:47 pm
-On March 2, 2026, I ordered an XS size product from the Rumi Collection 0.2 series through Shiny Force’s official website. However, when I received the package, I realized that an XL size was sent instead of XS. My order number is #41280, and I paid approximately $46 by credit card. The product was ...
shiny-force-sent-wrong-size-and-ignored-my-messages-2.jpg
Shiny Force Sent Me Faulty and Mismatched Shorts
Agabuga
May 06, 2025 11:39 pm
-I’ve ordered from Shiny Force several times before—sweatshirts, tracksuits, t-shirts—and never had any issues. But this time, I’m extremely disappointed with the shorts I received. I washed one pair just once in the machine, and I haven’t even worn it yet. Still, the decorative stones on the front ...
Shiny Force Sent the Wrong Hoodie and Won’t Respond to My Return Requests
Kerem
January 06, 2025 5:32 pm
-On December 31, 2024, at 5:42 PM, I ordered a hooded sweatshirt from Shiny Force (Order #28137). However, the product I received looked different from the photos, and I didn’t like it. I immediately tried to initiate a return or exchange, but for the past week, I’ve received no response. I have mes...
Shiny Force Product Shipment Error
Elif
December 12, 2023 9:08 pm
-I made a purchase from Shiny Force, but to my dismay, they sent products other than what was listed on the invoice. I reached out on Instagram, hoping for a response. If they don't reply, over ₺2,000 will go down the drain, and the received size is way off. I ordered an S, but an L arrived. Honestly...
Shiny Force