Shiny Force sent the wrong item and ignores me, how can I fix this?

If Shiny Force sent the wrong item and is ignoring you, you should act quickly to fix the issue and get your money back:

Gather your evidence first;

• Take clear photos/videos of:
– The item you received
– Packaging and label
– What you originally ordered (product page)

• Screenshot:
– Order confirmation
– Payment receipt
– Your unanswered messages

This will be your main proof.

Contact Shiny Force again with a clear demand;

• Send a message including:
– Your order number
– Proof of wrong item
– Previous ignored emails

• Ask clearly:
“Send the correct item or issue a full refund immediately”

Send a final warning;

• State that you will escalate if ignored
• Give a deadline

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.