I purchased a sweatshirt from Shiny Force, but the size is too small for me. I immediately reached out to their WhatsApp number and Instagram account to request an exchange, but no one has responded to my messages.
The lack of customer service is extremely frustrating. I followed their contact instructions, yet I’ve been completely ignored. Now I’m stuck with a sweatshirt that doesn’t fit and no way to resolve the issue.
I expect Shiny Force to respond to my messages and provide a solution for exchanging the sweatshirt for the correct size. Ignoring customers after a purchase is unacceptable, and I urge them to address this matter promptly.
I bought a pair of sweatpants from the Shiny Force brand, but unfortunately they ended up being too big for me. As a result, I would like to request an exchange for a different size. Regrettably, their Instagram accounts, used for sales, do not provide any options for returns or exchanges. I message...
On December 31, 2024, at 5:42 PM, I ordered a hooded sweatshirt from Shiny Force (Order #28137). However, the product I received looked different from the photos, and I didn’t like it. I immediately tried to initiate a return or exchange, but for the past week, I’ve received no response. I have mes...
I placed an order for a sweatshirt from a brand called Shiny Force about two weeks ago—almost three weeks now. Despite all this time passing, my order still hasn’t been shipped and the system continues to show it as “order received.” My order number is 37425. Throughout this process, I have tried m...
I ordered a sweatshirt from Shiny Force, but it was too big. The company claims to offer a 14-day free return policy, yet there are no return options available in their app. I also tried reaching their customer service by phone, but none of the listed numbers work. I emailed them multiple times, but...
I made the mistake of ordering a sweatshirt from Shiny Force, and despite waiting for two weeks, they keep telling me “we'll send it tomorrow” without ever following through. Every day I try to reach out, but they either ignore my messages or just leave me on read. This experience has been incredibl...
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